Dear Mr. Herrin,
Please let me take a minute of your time to tell you that your service organization is top-notch. I was stranded in Jackson, MS because of the inept service department that I deal with in Monroe, LA and your service dept. handled my problem quickly, efficiently, and with the highest degree of professionalism.
I dealt with Tenice and a gentleman that I did not get his name. When I buy another Toyota, I will drive to Jackson.